Product names changed when ForgeRock became part of Ping Identity.

The following name changes have been in effect since early 2024:

Learn more about the name changes in New names for ForgeRock products in the Knowledge Base.

This software allows you to simplify the management of identity, as it can help you synchronize data across multiple resources. Each organization can maintain control of accounts within their respective domains.

IDM works equally well with user, group, and device identities.

You can also configure workflows to help users manage how they sign up for accounts, as part of how IDM manages the life cycle of users and their accounts.

You can manage employee identities as they move from job to job. You will make their lives easier as their user accounts can be registered on different systems automatically. Later, IDM can increase productivity when it reconciles information from different accounts, saving users the hassle of entering the same information on different systems.

Now that you have seen how IDM can help you manage users, review the features that IDM can bring to your organization:

IDM supports reconciliation between two data stores, as a source and a target.

In identity management, reconciliation compares the contents of objects in different data stores, and makes decisions based on configurable policies.

For example, if you have an application that maintains its own user store, IDM can ensure your canonical directory attributes are kept up-to-date by reconciling their values as they are changed.

For more information, refer to Synchronization overview.

IDM provides several authentication modules to help you protect your systems. For more information, refer to Authentication and session modules.

Some users need accounts on multiple systems. For example, insurance agents may also have insurance policies with the company that they work for. In that situation, the insurance agent is also a customer of the company.

Alternatively, a salesperson may also test customer engineering scenarios. That salesperson may also need access to engineering systems.

Each of these user scenarios is known as a role. You can set up a consolidated set of attributes associated with each role. To do so, you would configure custom roles to assign to selected users. For example, you may assign both insured and agent roles to an agent, while assigning the insured role to all customers.

In a similar fashion, you can assign both sales and engineering roles to the sales engineer.

You can then synchronize users with those roles into appropriate data stores.

For more information, refer to Managed Roles. For a sample of how you can configure external roles, refer to Provision users with roles.

A business process begins with an objective and includes a well-defined sequence of tasks to meet that objective.

You can also automate many of these tasks as a workflow.

After you configure the right workflows, a newly hired engineer can log in to IDM and request access to manufacturing information.

That request is sent to the appropriate manager for approval. After it is approved, IDM provisions the new engineer with access to manufacturing.

IDM supports workflow-driven provisioning activities, based on the embedded Flowable Process Engine, which complies with the Business Process Model and Notation 2.0 (BPMN 2.0) standard.

IDM can connect to a substantial variety of user and device data stores, on premise and in the cloud. A number of specific connectors are provided, allowing you to connect to those dedicated data stores. In addition, you can connect to many more data stores using a scripted connector framework.

Connectors are provided for a number of external resources, including:

For a full list, refer to Supported connectors.

If the resource that you need is not on the list, you should be able to use one of the scripted connectors to connect to that resource:

IDM is a lightweight and highly customizable identity management product.

The documentation includes a number of additional use cases. Most of these are known as Samples, and are described in Samples provided with IDM.

These samples include step-by-step instructions on how you can connect to different data stores, customize product behavior using JavaScript and Groovy, and administer IDM with common REST API commands.