Page created: 28 Oct 2021
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Page updated: 27 Dec 2022
To change values in the run.properties file, such as
X-Frame-Options or ciphers, submit a request through the service request form on the Support
Portal.
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Complete the following fields:
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Subject: Enter a description of your request,
including the action to be taken.
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Environment Type: Specify the type of environment
affected by this request.
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Proposed Change Window: Specify the dates or
times in which you want the work complete.
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In the Capability list, select .
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In the Runtime property name(s) field, provide the name
of the property you want to change.
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In the Runtime property value(s) field, provide the new
value of the property.
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In the Business Priority list, select the appropriate
description:
- Change needed by deadline to avoid business impact
- Change modifies existing functionality
- Change adds new functionality
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In the Description field, enter a description of your
request.
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If you are tracking your request within your organization, enter the tracking
ID or ticket number associated with it in the Customer Tracking
ID field.
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To submit your request, click Save.