Setting up password recovery in PingOne
Learn how to set up password recovery for an application using PingOne.
About this task
Set up account recovery by modifying an application’s Single_Factor policy in the PingOne administrative console or Unified Product Administrator.
Steps
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Sign on to PingOne and go to Experiences → Authentication Policies.
Result:
The Policies page lists your default Single_Factor and Multi_Factor policies.
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To modify the Single_Factor policy, click the Expand icon and then click the Pencil () icon.
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In the Recovery & Registration section, select the Enable account recovery check box. Click Save.
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To view the connection policies of an application, go to Connections → Applications.
Result:
The Applications page lists all of your existing applications.
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Locate the application that contains the connection policy you want to modify, and click the Expand icon.
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To modify the application’s policies, click the Policies tab and then click the Pencil () icon.
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To add the Single_Factor policy to Applied Policies, choose one of the following ways:
Choose from:
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Drag the Single_Factor policy from All Policies to Applied Policies.
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Click the icon in the Single_Factor policy.
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Click Save.