User self-service overview

The Registration journey describes a basic registration flow, where Advanced Identity Cloud prompts the end user to provide several profile attributes, then attempts to create and sign-on the end user.

The Login journey describes a basic sign-on flow, where the end user is prompted to provide a username and password, then passed to a progressive profile journey before being signed on.

The ProgressiveProfile journey is called by the Login journey. It checks whether the successful sign-on count has reached a specified number. If it has reached the specified number, and end-user preferences have not been set, the end user is prompted to set those preferences. If it has not reached the specified number, the end user is returned to the Login journey to complete signing on.

The ResetPassword journey lets end users reset their password by providing their email and answering security questions. If the questions are answered correctly, the end user is emailed a password reset link, which they must click to proceed. They are then presented with a password prompt to enter a new password.

The ForgottenUsername journey lets end users recover their username by entering an email address. If the email address is associated with a user account, the account’s username will be emailed to the end user. The email includes a link to sign on, which will take the end user through the Login journey.

The Update Password journey lets end users change their passwords. The journey assumes that the end user has already logged in successfully. It checks the end user’s session data and, if the session is valid, prompts the end user to update their password.