PingOne Advanced Identity Cloud

About reports

Advanced Identity Cloud provides a reporting infrastructure to help you gain better insights into your IAM activities. The reports cover a wide range of services including application access, IDM syncs, journeys, user statistics to assist in making critical business decisions and monitor compliance policies.

Tenant administrators can use the Reports page to view template drafts, view previous report runs, and generate new reports. You can also export the reports as a CSV or JSON file for further analysis.

reports dashboard no newreport

  • 1 On the Advanced Identity Cloud admin console, click Reports to access Advanced Identity Cloud reports. All Advanced Identity Cloud customers (new or existing) get access to the out-of-the-box reports.

  • 2 Enter a report name, case-insensitive, to search for a report.

  • 3 Click Run on any report to generate a reporting run.

  • 4 Click ellipsis (), and then click Run History to view the report, export the file, and view information about past reporting runs.

Important tips for reports

  • Out-of-the-box reports: There are 15 out-of-the-box reports available to your company. Two additional reports are available for those who have the Identity Governance[1] service. Only tenant administrators can access and run the out-of-the-box reports.

  • Report states: Each report has two states:

    • Draft: A staging state to validate a report before publishing. For a report to be live, you must publish it.

    • Published: The report is read-only and live.

  • Reports creation: You can create reports using the following:

    • Reports page: An intuitive extension to the Advanced Identity Cloud admin console

    • REST APIs

  • Report formats: Reports can be exported in JSON or CSV format.

  • Report results: For out-of-the-box reports, the backend streams events at set intervals, for example, 15 and 45 minutes, which could cause a delay in the report results. For near real-time reporting, learn about the Advanced Reporting feature.

  • Query data restrictions: Tenant administrators can only query data from the most recent 30 days for certain reports. The query limits apply to both draft and published reports.

    Reports that cover the following AM entities and some IDM operations are subject to this 30-day data restriction:

    • Journeys

    • Nodes

    • AM access attempts

    • AM access outcomes

    • IDM synchronization

    • IDM reconciliation

    Reports that cover the following topics are excluded from the query limit restrictions:

    • Identities and their attributes

    • Relationships like entitlements, roles, organizations (current state or historical snapshots)

    Reports covering the current state of an object and its relationships are always available, even if changes or assignments occurred before the restricted query period. However, if a history change trail is needed in a report, it will be subject to the query limitation.
1. Identity Governance is an add-on capability to Advanced Identity Cloud. Contact your Ping Identity representative if you want to add PingOne® Identity Governance to your Advanced Identity Cloud subscription.