PingOne Advanced Identity Cloud

About reports

Advanced Identity Cloud provides a reporting infrastructure to help you gain better insights into your IAM activities. The reports cover a wide range of services including application access, IDM syncs, journeys, user statistics to assist in making critical business decisions and monitor compliance policies.

Tenant administrators can use the Reports page to view template drafts, view previous report runs, and generate new reports. You can also export the reports as a CSV or JSON file for further analysis.

reports dashboard no newreport

  • 1 On the Advanced Identity Cloud admin UI, click Reports to access Advanced Identity Cloud reports. All Advanced Identity Cloud customers (new or existing) get access to the out-of-the-box reports.

  • 2 Enter a report name, case insensitive, to search for a report.

  • 3 Click Run on any report to generate a reporting run.

  • 4 Click ellipsis (), and then click Run History to view the report, export the file, and view information about past reporting runs.

Important tips for reports

  • There are 15 out-of-the-box reports available to your company. Two additional reports are available for those who have the Identity Governance[1] service.

  • Each report has two states:

    • Draft: A staging state to validate a report before publishing. For a report to be live, you must publish it.

    • Published: The report is read-only and live.

  • You can create reports using the following:

    • Reports page: An intuitive extension to the Advanced Identity Cloud admin UI/

    • REST APIs

  • Reports can be exported in JSON or CSV format.

  • Only tenant administrators can access and run the out-of-the-box reports.

  • For out-of-the-box reports, the backend streams events at set intervals (for example, 15 and 45 minutes), which could cause a delay in the report results. For near real-time reporting, learn about the Advanced Reporting feature.

1. Identity Governance is an add-on capability to Advanced Identity Cloud. Contact your Ping Identity representative if you want to add PingOne® Identity Governance to your Advanced Identity Cloud subscription.