PingOne Advanced Identity Cloud

UAT tenant environment

Advanced Identity Cloud add-on capability

Contact your Ping Identity representative if you want to add a UAT environment to your PingOne Advanced Identity Cloud subscription. Learn more in Add-on capabilities.

A user acceptance testing (UAT) tenant environment is an additional environment that you can add into your standard promotion group of development, staging, and production tenant environments. It has the same capabilities as your staging environment, allowing you to test your development changes in a production-like environment.

Having a UAT environment in addition to your staging environment lets you perform different kinds of testing in parallel; for example, you could perform user acceptance testing in your UAT environment alongside load testing in your staging environment (or the other way around if you prefer).

You can add as many UAT environments as you need to your promotion group of environments. They are inserted into the self-service promotion process before the staging environment:

  • If you add one UAT environment, the revised promotion order is development > UAT > staging > production:

    environments with uat

  • If you add a second UAT environment, the revised promotion order is development > UAT > UAT2 > staging > production:

    environments with uat and uat2

  • The promotion order is revised in the same way for each additional UAT environment you add. For example, if you add a third and a fourth UAT environment, the revised promotion order is development > UAT > UAT2 > UAT3 > UAT4 > staging > production.

Set up tenant administrators

A new UAT environment is set up with an initial tenant administrator (as specified to your Ping Identity representative when requesting the environment).

You can set up additional tenant administrators in the same way as you did for your development, staging, and production environments. Learn more in Invite tenant administrators.

Set up configuration

Existing customers

A new UAT environment contains no configuration; Ping Identity does not copy any configuration from your existing environments.

You need to promote your configuration from your development environment to your UAT environment. Observe the following warnings:

  • Make sure you promote from your development environment to your UAT environment before you promote from your UAT environment to your staging environment; otherwise, you will overwrite the configuration in your staging environment.

  • Make sure the configuration in your development environment matches the configuration in your staging environment, as this configuration eventually gets promoted through your UAT environment to your production environment.

  • Make sure all required ESVs are created in your UAT environment.

New customers

A new UAT environment contains no configuration, but neither does a new development, staging, or production environment. Therefore, your only additional consideration is that there is an extra environment inserted into the promotion process between your development environment and your staging environment.

You need to configure your development environment before you can promote to your UAT environment. Learn more about managing environments and promoting configuration between them in Introduction to self-service promotions.