PingIntelligence

Logs, port numbers, and process IDs

Review this supplementary information on log file details, important port numbers, and process ID (PID) information of PingIntelligence for APIs components.

Log files

The following table shows the main log files of PingIntelligence components.

ASE ABS AI Engine PingIntelligence PingIntelligenceDashboard

ASE access, management, and audit logs

ABS logs

abs.log must be the first place for debugging any issues on the ABS. The log has information about each machine learning job on the host. All incoming communication from ASE or the PingIntelligence Dashboard or REST API requests are logged in this file. It also has a periodic log on heartbeat to MongoDB.

  • Dashboard data engine:/pingidentity/dataengine/logs/dataengine.log

  • WebGUI:/pingidentity/webgui/logs/admin.log and /pingidentity/webgui/logs/sso.log

  • Elasticsearch: /pingidentity/elasticsearch/logs/elasticsearch.log

  • Kibana:/pingidentity/kibana/logs/kibana.log

Port numbers

The following table shows important port numbers used by PingIntelligence components.

ASE ABS AI Engine PingIntelligence PingIntelligenceDashboard

ASE ports

ABS ports

  • The PingIntelligence Dashboard server: 8030. Port number 8030 should be exposed to public internet. Make sure that your organization’s firewall allows access to this port.

  • Elasticsearch: 9200

  • Kibana: 5601

  • H2 database: 9092. H2 database is installed and runs as a part of the PingIntelligence Dashboard.

PID information

All PingIntelligence components have their respective PID files. Refer to these files for monitoring or for getting the PID information of the processes.

ASE ABS AI Engine PingIntelligence PingIntelligenceDashboard

The ASE PID file contains the PID for the controller process and the HTTP balancer and HTTPS balancer processes: /pingidentity/ase/logs/ase.pid

The /pingidentity/abs/data/abs.pid file contains the PID for the main ABS process.

There are separate PID files for the different components of the PingIntelligence Dashboard:

  • /pingidentity/dataengine/data/dataengine.pid

  • /pingidentity/webgui/logs/webgui.pid

  • /pingidentity/elasticsearch/logs/elasticsearch.pid

  • /pingidentity/kibana/logs/kibana.pid