PingID End User Guide

Updating the PingID mobile app (legacy)

If youPingID enable automatic updates on your mobile device you’ll automatically get the latest version of the PingID mobile app. You can also manually download the latest updates to the PingID mobilePingID app by going to your app store.

Steps

  1. From your mobile device, go to your app store, and search for PingID.

    Result:

    If there is an update available, you’ll see the Update button. If you only see the Open button, this indicates that you are running the latest version and no update is required.

  2. If an update is available, tap Update.

    Result:

    The progress bar displays and the app store prompts you to open the app when the update is complete.

  3. To launch PingID when the update install is complete, tap Open.