Using PingID mobile app authentication (legacy)

PingID allows you to use your mobile device to sign on to your company services and applications with the added security of multi-factor authentication (MFA).

The PingID mobile app enables you to authenticate from your mobile device in a variety of ways, including swipe, biometrics, number matching, or a one-time passcode (OTP) depending on your company and device configuration. You might also be able to authenticate manually when offline. Use the PingID mobile app to authenticate when accessing your account or app from any device.

Depending on your organization’s configuration, you can use PingID mobile app to access your account or app using a Web browser, your company’s VPN, a Windows login machine, or a Mac machine.

To get started, you’ll need to download the app to your mobile device, and pair (connect) your device with your account. After you’ve paired your device, each time you sign on to your account, you will receive a push notification to your mobile device asking you to authenticate.

For more general information about PingID mobile app, see What is PingID mobile app and how does it work?.

If you have a new mobile device and want to transfer PingID mobile app from your old device to your new device, see Transfer PingID mobile app authentication to a different device.

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