PingID End User Guide

Installing PingID desktop authentication on a Mac

Install desktop authentication on your Apple Mac machine so that you can pair it for secure authentication.

Before you begin

  • Ensure you have administrator privileges on your machine

About this task

To start using PingID desktop app, you need to:

  1. Download and install PingID desktop app.

  2. Pair PingID desktop app with your account.

After you have installed and paired your device, you can use PingID desktop app to authenticate when access your account using a web browser, your VPN, or your Windows login machine using RDP.

Steps

  1. Download PingID desktop app for Mac, and click Save.

    A screen capture of the PingID.pkg file download with the Open or Show in Finder option.

  2. Install the PingID desktop app:

    1. To launch the PingID desktop app installer, click the PingID.pkg download file. Click Continue.

      A screen capture of the Welcome to the PingID Installer window Introduction section.

    2. Review the Software License Agreement and click Continue. Click Agree.

      A screen capture of the Software License Agreement.
      A screen capture of the Software License Agreement message.

    3. In the Select a Destination window, in the Destination Select section, select the disk where you want to install PingID for Desktop. Click Continue.

      A screen capture of the Select a Destination window.

    4. To change the location where PingID is installed, in the Installation Type section, click Change Install Location and browse to the new location.

      A screen capture of the Installation Type window

    5. Click Install.

      By default, the PingID desktop app installs in the Applications folder.

    6. If prompted, enter your system password.

      Result:

      The PingID desktop app installer window displays the The installation was successful message with a green check mark. PingID is added to the Applications list on your Mac.

      A screen capture of the The installation was completed successfully message in the PingID desktop app installer with the blue Close button at the bottom.

    7. Click Close.

Next steps

Pair PingID desktop app with your account. For information, see Pairing your PingID desktop app.