Authenticating using an SMS or voice passcode
After you set up authentication by SMS or voice, when you sign on to your account or app, you receive a passcode to use to authenticate.
About this task
Use a voice call or SMS to receive an authentication passcode from PingID.
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Voice call: You receive a phone call with an automated recording of your passcode.
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SMS: You receive an SMS with details of your passcode.
Steps
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Sign on to your account or an application that requires authentication.
Result:
In the Authenticating window, you receive an SMS or voice message with the authentication passcode.
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In the Authenticating window, enter the passcode. Click Sign On.
If you didn’t receive a passcode by SMS or voice call, click Resend Passcode.
Result
You see a green Authenticated message with a check mark, indicating authentication is successful and your access is approved.
If you are using voice authentication, consider protecting your secure voice codes. You can protect them in one of two ways:
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