Authenticating using an SMS or voice passcode
After you set up authentication by SMS or voice, when you sign on to your account or app, you receive a passcode to use to authenticate.
About this task
Use a voice call or SMS to receive an authentication passcode from PingID.
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Voice call: You receive a phone call with an automated recording of your passcode.
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SMS: You receive an SMS with details of your passcode.
Steps
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Sign on to your account or an application that requires authentication.
Result:
In the Authenticating window, you receive an SMS or voice message with the authentication passcode.
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In the Authenticating window, enter the passcode. Click Sign On.
If you didn’t receive a passcode by SMS or voice call, click Resend Passcode.
Result
You see a green Authenticated message with a check mark, indicating authentication is successful and your access is approved.
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If you are using voice authentication, consider protecting your secure voice codes. You can protect them in one of two ways:
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