PingID End User Guide

Authenticating using an authenticator app (Mac Login)

You can authenticate using your authenticator app, such as the Google Authenticator or the Microsoft Authenticator, to generate a passcode that you can use to authenticate with PingID.

Before you begin

Make sure your Apple Mac is running Mac OS v10.13 or later.

Steps

  1. Sign on to your Mac machine.

    A screen capture of the Mac login page.

    Result:

    You’ll see the Authentication window, prompting you to enter a passcode.

    A screen capture of the Authentication window showing the passcode field.
  2. Launch your authenticator app.

    Result:

    The authenticator app displays a one-time passcode for your account.

    A screen capture of the Google Authenticator app.

    This example shows the Google Authenticator.

  3. Enter the passcode into the Authentication window, and then click Sign On.

    Result:

    You’ll see the green check mark indicating authentication is successful and you are signed on to your machine.

    A screen capture of the Mac login desktop following successful sign-on.