PingID End User Guide

Authenticating using an SMS or voice passcode (VPN)

To authenticate using SMS or voice, sign on to your account and receive a to use to authenticate.

Steps

  1. From your web browser or application, sign on to your VPN:

    1. Enter your username and password.

    2. For multiple devices only: A message displays showing a numbered list of all your devices. Enter the number for SMS or voice.

    3. Click Sign In.

      Result:

      You receive a OTP through SMS or voice call.

      A screen capture of the PingID authentication passcode received through sms.
  2. Enter the OTP from step 1 into the text field. Click Sign In.

    Result:

    After you successfully authenticate, you are signed on to your VPN.