PingID End User Guide

Using swipe authentication for iPhone (legacy)

If you have the PingID app running on your mobile device and your organization is using swipe authentication, swipe for authentication to sign on to your resources.

About this task

Steps

  1. Sign on to your account or access an application that requires authentication.

    Result:

    The Authenticating window appears and an authentication notification request is sent to your device.

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  2. Accept the authentication notification, depending on your mobile’s notification settings:

    Choose from:

    • If your device is locked, long press the notification until it shows the option to approve or deny the request, and then tap Approve.

    • If your device is unlocked, pull down the notification until it shows the option to Approve or Deny the request, and then tap Approve.

      If configured by your organization, you’ll see a map on the notification screen, showing the location, device type, and browser used by the device attempting to accessing your account or app. This can help you identify a fraudulent authentication attempt.

A screen capture of the notification screen including a map showing the location, device type, and browser used by the accessing device, and the option to Approve or Deny the authentication request.

  • If your mobile phone is unlocked and PingID is open, swipe to authenticate.

    A screen capture of the swipe authentication screen on a mobile device

    Result:

    A green check mark appears indicating successful authentication and your access is approved. You are automatically signed on to your application.

    A screen capture of the green Authenticated message with a check mark indicating successful authentication and your access is approved.