PingID End User Guide

Using swipe authentication for iPhone (Windows login)

If you have the PingID app running on your mobile device and your organization is using swipe authentication, sign on to your Windows desktop or laptop machine using swipe to authenticate.

Before you begin

Pair your device with PingID mobile app to enable authentication. For more information, see (legacy) Pairing PingID mobile app for iPhone (using a QR code or pairing code) or Adding and reordering devices.

About this task

Steps

  1. Sign on to your Windows laptop or desktop machine.

    Choose from:

    • If your organization has eliminated passwords: Under Sign-in options, click the PingID icon, and then click the arrow.

    • If your organization requires a username and password: Under Sign-in options, click the key icon and enter your username and password and then click the arrow key.

Windows Login sign on window

+

Result:

+ The Authenticating on…​ window appears, and an authentication notification request is sent to your mobile device.

+ A screen capture of the Authenticating On…​ window.

  1. Accept the authentication notification, depending on your mobile’s notification settings:

    Choose from:

    • If your device is locked, long press the notification until it shows the option to approve or deny the request, and then tap Approve.

    • If your device is unlocked, pull down the notification until it shows the option to Approve or Deny the request, and then tap Approve.

      If configured by your organization, you’ll see a map on the notification screen, showing the location, device type, and browser used by the device attempting to accessing your account or app. This can help you identify a fraudulent authentication attempt.

A screen capture of the notification screen including a map showing the location, device type, and browser used by the accessing device, and the option to Approve or Deny the authentication request.

  • If your mobile phone is unlocked and PingID is open, swipe to authenticate.

    A screen capture of the swipe authentication screen on a mobile device

    Result:

    The green Authenticated screen appears with a check mark, indicating successful authentication.

    A screen capture of the green Authenticated message with a check mark indicating successful authentication and your access is approved.

Result

You are signed on to your Windows machine.

A screen capture of a user’s home desktop after a user successfully signs on to their account.