PingID End User Guide

Authenticating using the desktop app (Windows login)

Authenticate using the PingID desktop app to access a Windows machine that requires PingID multi-factor authentication (MFA).

About this task

To authenticate for your Windows machine, set up the PingID desktop app on a different machine from the Windows machine you are accessing.

Steps

  1. Sign on to your Windows machine either locally or remotely using an RDP.

    A screen capture of the Windows sign-on page.

    Result:

    The Authentication window appears, prompting you to enter a passcode.

    A screen capture of the Authentication window requesting the passcode.
  2. Launch the PingID desktop app from a local machine.

    A screen capture of the PingID generated passcode with the Copy or Refresh option.

    Result:

    The PingID app generates a passcode.

  3. On the Windows machine, in the Authentication window, enter the passcode. Click Sign On.

    Result:

    The green check mark appears, indicating successful authentication. You are signed on to your Windows machine.

    A screen capture of the Windows sign on home desktop page.