PingOne Advanced Identity Cloud

User create event workflow - send email

In this example, an administrator creates a workflow that:

  • Sends an email notification to the new user when a user create event occurs.

  • Copies their manager, as well, if present.

Assumptions

  • Each user has a manager.

  • Make sure to catch any error/failure conditions.

Example

An example of user create event send email workflow.

  • 1 The Script node sends email to the new user and cc’s to the user’s manager.

    Click to display send email script 
    logger.info("Running user create event role workflow - send email");

var content = execution.getVariables();
var requestId = content.get('id');

// Read event user information from request object
try {
  var requestObj = openidm.action('iga/governance/requests/' + requestId, 'GET', {}, {});
  var userObj = requestObj.request.common.blob.after;
  var userDisplayName = userObj.givenName + " " + userObj.sn + " (" + userObj.userName + ")";
  var body = {
    subject: "New user created: " + userDisplayName,
    to: userObj.mail,
    body: "New user created: " + userDisplayName + ".",
    object: {}
  };
  if (userObj && userObj.manager && userObj.manager.mail) {
    body.cc = userObj.manager.mail
  };
  openidm.action("external/email", "send", body);
}
catch (e) {
  logger.info("Unable to send new user creation email");
}

// Update event request as final
var decision = {'status': 'complete', 'outcome': 'fulfilled', 'decision': 'approved'};
var queryParams = { '_action': 'update'};
openidm.action('iga/governance/requests/' + requestId, 'POST', decision, queryParams);
logger.info("Request " + requestId + " completed.");

Download the JSON file for this workflow here.

Learn more about how to import or export workflows in workflow editor canvas.