This topic applies only to the PingDirectory server.

The following presents a summary of the data collectors that the collect-support-data tool archives in zip format. If an error occurs during processing, you can re-run the specific data collector command and send the results to your authorized support provider.

Data Collector Description


Runs status -F to show the full version information of the PingDirectory server (Unix, Windows).


Runs server-state to show the current state of the PingDirectory server process (Unix, Windows).