PingID mobile app management (legacy)

PingID mobile app management (legacy) - PingID

PingID End User Guide

bundle

pingid-user-guide

ft:publication_title

PingID End User Guide

Product_Version_ce

PingID

category

ContentType

Product

Productdocumentation

pingid

ContentType_ce

Product documentation

You can manage many of your PingID settings from the PingID mobile app.

This section includes documentation for the previous version of PingID mobile app. For the latest version, see PingID mobile app management.

Use PingID mobile app to:

Transfer your PingID authentication to a different phone (legacy).
Pair your device to an additional organization (legacy).
Enable use of a one-time passcode (OTP) to authenticate rather than swipe or fingerprint (legacy).
Report authentication attempts that might be fraudulent (legacy).
Send an event log to customer support (legacy).
View the PingID mobile app version (legacy).
Update the PingID mobile app manually (legacy).
Unpair or uninstall the PingID mobile app (legacy).

You can also manage your phone settings to ensure you're providing the necessary permissions to the PingID mobile app.

Note:

PingID mobile app uses the same language as the language defined in your phone mobile OS settings. If it's not one of the supported languages, it displays in English by default.