You can verify your identity using PingID, without needing to be physically present at the employer.
- Install PingID mobile app to
your mobile device from the relevant app store:
You can also download the app from the PingID downloads page.
- Get the QR code from your employer (usually by email, or
SMS)
and display it on a different device. You'll either find the QR code:
- On the employer's website, when they ask you to verify your identity.
- Sent to you by email or SMS.
- Make sure that you have your government-issued ID with you.
When asked to verify your identity, you will be asked to do one or more of the following:
- Take a live selfie to confirm it’s you.
- Scan the front and back of your valid ID.
- Provide a phone number or email address so that you can receive a code to confirm it’s you.
The organization making the request defines which of these actions you’ll be asked to do.
-
Tap
and scan the QR code that you received from the organization that’s asking
you to verify your identity. You'll be asked to do one or more of the following
steps.
- If you are asked to match a code, check that the code on the app matches the code on your phone, and tap Begin Verification.
- If you are asked to enter your phone number, select the correct country code and enter your phone number (without the 0 prefix), and tap Continue.
-
When you are asked to capture your ID, make sure you have an ID with you (for
example, passport, ID card, or driver license), tap Continue,
and
then:
- If you are asked to verify you email, enter your email address, and tap Enter.
You’ll see a confirmation message telling you that you’ve completed the steps required to submit your verification check.
Verification might take a few seconds or a few minutes and depends on the organization’s requirements. Some documents might require more detailed checking. If you are unable to proceed after several minutes, contact the organization requesting the verification check for further guidance.