Make sure you receive push notifications from PingID, even when your device is in Focus Mode.
Time-sensitive notifications are notifications that need your immediate response - such as those you receive from PingID. To ensure you always receive notifications from PingID even when your device is in focus mode, enable time-sensitive notifications on your iOS device.
- On your device, tap and select the relevant Focus Group.
- Under Allowed Notifications, select Apps, and toggle Time Sensitive to On.