Using a YubiKey (OTP) for authentication with PingID - PingID

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You can use a YubiKey for secure authentication with PingID. To set up your YubiKey, you need to register or 'pair' it with your account.

Note:

The option to pair your account with this device type is defined by your company policy.

Before you can start using your YubiKey to authenticate, you need to register or 'pair' it with your account. Pairing creates a trust between the YubiKey and your account so that you can use the YubiKey to authenticate during the sign-on process.

You can use a YubiKey to access your account using a Web browser, to access your company's VPN, or to access a Windows login or Mac login machine.

Note:
  • This section details how to use your YubiKey OTP for authentication with PingID. It is also possible to pair some types of YubiKey as a security key for the added security benefits of FIDO2 authentication. If you're not sure whether to pair your device as a YubiKey or a security key, then check with your organization's helpdesk representative before you pair it.
  • See https://www.yubico.com/products/yubikey-hardware/compare-yubikeys/ for a list compatible YubiKey models.

Pairing your YubiKey

Register or 'pair' your YubiKey hardware token, so you can use it to authenticate with PingID.

If you are using a virtual machine (VM) to connect to your accessing device, and you need to pair your YubiKey, configure your VM to recognize a USB device.

Note:

After you have paired your device and authenticated successfully, you can also use it to authenticate for Windows login or Mac login, if required.

  1. Sign on to your account or app, and when you see the registration window, click Start.

    A screen capture of the Registration window showing the Start button.

    You'll see the Add a New Device window, showing the YubiKey icon.


    A screen capture of the Add New Device window showing device options available for you to add.
  2. In the Add a New Device window, click YubiKey.

    You are prompted to authenticate with your YubiKey.

    A screen capture of the Yubikey window prompting you to insert your Yubikey to pair it.
  3. Insert the YubiKey into your computer USB port, make sure the Alternative Authentication window is the active window on your machine, and then tap the YubiKey.
    Note:

    If you are using a YubiKey Neo and need to register using a browser on your mobile device through NFC, the process is different. To complete the registration process:

    1. Download the YubiClip application to your mobile device and enable NFC.
    2. Place the YubiKey next to your mobile device. The verification code is copied to the device clipboard.
    3. Paste the code into the YubiKey authentication field in your browser, and tap Verify.

    A one-time passcode (OTP) automatically generates and enters into the YubiKey Setup window. Verify is selected automatically, and a green check mark appears, indicating the pairing request is successful. You are automatically signed on to your account or app.

The next time you sign on to your account or application, you'll be able to use your YubiKey to authenticate. For more information, see Authenticating with PingID using a YubiKey.

Pairing your YubiKey (VPN)

Register or 'pair' your YubiKey hardware token so that you can use it to securely access your company's VPN with PingID.

To set up your YubiKey on your VPN:

  1. From your web browser or application, sign on to your VPN and enter your username and password.
  2. Enter other. Click Sign In.
  3. In the blank field, enter YubiKey. Click Sign In.
  4. Insert your YubiKey into the USB port on your machine.
  5. Click the text field to ensure your mouse cursor is placed in the field. Tap the YubiKey.

    The YubiKey one-time passcode (OTP) is automatically entered into the text entry field.

  6. Click Sign In.

The next time you sign on to your account or application, you'll be able to use your YubiKey to authenticate. For more information, see Authenticating with PingID using a YubiKey.

Pairing your YubiKey (Windows login)

Register or 'pair' your YubiKey hardware token so that you can use it to access your Windows login machine securely with PingID.

Note:

If you are accessing Windows login through a virtual machine (VM), before pairing your YubiKey, make sure your VM is configured to recognize a USB device.

  1. Sign on to your Windows machine.