Changing your PingID mobile app PIN - PingID

PingID End User Guide
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pingid-user-guide
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PingID End User Guide
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PingID
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pingid
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Product documentation

If you have to enter a PIN code each time you open or user the PingID mobile app, you can change it from within the app.

Your PIN code must include at least 3 or 4 different digits for PIN lengths of 4 and 6 digits, respectively, and you can't choose digits that are in ascending or descending sequence, such as 1234.
Note: If you forget your PingID mobile app PIN, you cannot reset it. You'll need to unpair your device and then pair it again.
  1. On your device, open the PingID mobile app.
  2. Tap the Gear icon (), and then tap Change PIN.
  3. Enter your current PIN code, and then enter a new PIN code, and then tap Save.
    You'll see a message telling you that your PIN is successfully changed, and the next time you open the app or authenticate with PingID, you'll be asked to enter the new PIN.