If you have to enter a PIN code each time you open or user the PingID mobile app, you can change it from within the app.
Note: If you forget your PingID mobile app PIN, you cannot reset it. You'll need to unpair your device and then pair it again.
- On your device, open the PingID mobile app.
- Tap the Gear icon (), and then tap Change PIN.
Enter your current PIN code, and then enter a new PIN code, and then tap
You'll see a message telling you that your PIN is successfully changed, and the next time you open the app or authenticate with PingID, you'll be asked to enter the new PIN.