An animation showing the process of disabling swipe authentication on the PingID mobile app.
  1. On your device, open the PingID application.

    A screen capture of the PingID mobile app settings menu.
  2. Tap the Gear icon (), and then select Swipe settings.
  3. To disable swipe authentication, tap Enable Swipe until the slider moves to the left (disabled).
The settings are updated immediately. If swipe is disabled, the next time you are prompted to authenticate, enter the passcode generated on your mobile device by PingID.