You need to register or 'pair' your mobile device with your account so that you can receive a one-time passcode (OTP) to your device by SMS or voice call, and use it to authenticate securely with PingID.
Pairing a device creates a trust between your device and your account so that you can use your device to authenticate during the sign-on process. After you have paired your device, each time you sign on to your account or application, you receive a one-time passcode (OTP) through SMS or voice call with which to authenticate.
You can use SMS or voice calls to access your account using a Web browser, to access your company's VPN, or to access a Windows login or Mac login machine.
The option to pair your account with this device type is defined by your company policy.
Pairing your mobile device for SMS or voice authentication with PingID
Register or 'pair' your mobile device so that you can receive a one-time passcode (OTP) by SMS or voice call and use it to authenticate securely with PingID.
After you have paired your device, and authenticated successfully, you can also use it to authenticate for Windows login or Mac login, if required.
The next time you sign on to your organization dock or application:
- PingID sends an OTP to your mobile device.
- In the Authentication window, enter the OTP.
- Click Sign On to complete the authentication.
For information, see Authenticating with PingID using SMS or voice.
Pairing your mobile device for SMS or voice authentication (VPN)
Register or 'pair' your mobile device so that you can receive a one-time passcode (OTP) by SMS or voice call and use it to access your company's VPN securely with PingID. Pairing a device creates trust between your device and your account so that you can use your device to authenticate during the sign-on process.
To set up SMS or voice authentication for your VPN:
The next time you sign on to your VPN, an OTP is sent to your device and in the VPN entry field, you'll be asked to enter the OTP to authenticate. For information, see Authenticating with PingID using SMS or voice.
Pairing your mobile device for SMS or voice authentication (Windows login)
Register or 'pair' your mobile device so that you can receive a one-time passcode (OTP) by SMS or voice call and use it to access your Windows login machine securely with PingID.
The green Authenticated message appears with a check mark, indicating authentication is successful. You are signed on to your Windows machine
.Next time you sign on to your Windows machine, you'll be able to authenticate using the OTP sent to your mobile device using SMS or Voice. For information, see Authenticating with PingID using SMS or voice.