If you have installed the PingID app on your device, the PingID Apple Watch app is automatically installed on your watch and you will start receiving notifications to your watch. You can also open the PingID app on your watch to receive a one-time passcode (OTP). If the Apple watch app is disabled, you will not be able to access a one-time passcode from your watch.


The Apple watch only receives notifications when your mobile device is locked, and the mobile device screen is in sleep mode.

  1. On your iPhone, tap the Watch app, and then tap PingID.
  2. To enable or disable the app on your Apple watch, tap Show App on Apple Watch.
    The PingID app is installed on your Apple watch, and the PingID icon appears.
  3. To view the current one-time passcode, on your Apple watch, tap the PingID icon.

    Screen capture of an Apple watch displaying a one-time passcode.
  4. (Optional) To get a new passcode, tap Refresh.