We recommend enabling all PingID mobile app permissions. If you accept all pop-up requests when you install PingID mobile app, all PingID mobile app permissions are enabled by default. If you need to enable them at a later date, you can do so through the PingID mobile app settings on your device.

  1. On your Android device, go to Settings > Apps > PingID > Permissions.
  2. Enable the following permissions:
    Camera Enables PingID mobile app to access your camera so you can pair your device using the QR code.
    Location Enables PingID mobile app to access and incorporate location-based information to enhance security.
    Telephone Enables PingID mobile app to use your phone settings so you can authenticate more securely from your mobile device.