One of the authentication methods that administrators can allow is the use of a generated one-time passcode (OTP).
-
Sign on to your Windows laptop or desktop machine.
- If your organization has eliminated passwords: Under Sign-in options, click the PingID icon, and then click the arrow.
- If your organization requires a username and password: Under Sign-in options, click the key icon and enter your username and password and then click the arrow key.
The Authenticating on... window appears. This is where you will enter the OTP after it has been generated in the app.
-
On the device you use for MFA, open the PingID app, and get the one-time passcode
that is displayed.
Note:- When opening PingID mobile app, update your location permissions to Allow all the time, if prompted to do so.
-
The one-time passcode refreshes each time you open the PingID app. If you need to generate a new one-time passcode, tap New Passcode.
-
Return to the Authentication window on your Windows computer,
enter the passcode, and click Sign In.
MFA is complete, and you are signed on to your Windows computer.
