Pairing creates a trust between your Windows Hello device and your account so that you can use it to authenticate during the sign-on process. You can use Windows Hello biometrics to access your account and apps using a web browser.


PingID Mobile app using biometrics (fingerprint, face or, iris authentication) and Biometric web authentication with Windows Hello are different methods of authentication:

  • PingID mobile app: Allows you to authenticate when accessing your account from various different devices. Requires you to install PingID mobile app on your mobile device, and to pair it with your account.
  • Biometrics authentication: Allows you to authenticate using your Windows Hello device's built-in biometrics, when signing on to your account, without downloading an app. You can only sign on to your account from the same device with which you want to authenticate.