Use the Forgot your device? link to get a one-time passcode (OTP) to use to authenticate through email, SMS, or voice message.

If you are unable to access one of your paired devices, click Forgot your device? to see the backup devices available to you. The devices you can use depend on the information available in your organization's directory and can include your personal email or an alternative phone number.

Important:

The Forgot your device? link is only available if your organization has enabled this feature and there is a valid backup device for your account.