Register or 'pair' your email address, so you can receive a one-time passcode (OTP) to your email, and use it to authenticate securely with PingID.
Pairing creates a trust between your email address and your account.
If your company configuration allows it, you can use email to access your account using a Web browser, to access your company's VPN, or to access a Windows login, or Mac login machine.
The option to pair your account with this device type is defined by your company policy.
Pairing your email
Register or 'pair' your email address from a web browser, so you can receive a one-time passcode (OTP) to your email, and use it to authenticate securely with PingID.
After you have paired your device and authenticated successfully using a web browser, you can also use it to authenticate when accessing your VPN or Mac login machine, if your company allows you to do so.
Sign on to your account or app and when you see the registration window, click
You'll see the Add a New Device window, showing the Email icon.
In the Add a New Device window, click
You'll see a pop-up window in which you can enter your email address.
Enter your email address, and then click Next.
A one-time passcode (OTP) is sent to the email address you specified.
Copy the OTP you received in the PingID email. In your browser, in the Enter
passcode field, paste or enter the OTP. Click
After you successfully authenticate, the green Authenticated message with a check mark appears. You are automatically signed on to your organization's dock or app.
The next time you sign on to your account or app:
- You receive an OTP through your email.
- Enter the OTP.
- Click Sign On to complete the authentication.
Pairing your email (Windows login)
Register or 'pair' your email address, so you can receive a one-time passcode (OTP) to your email, and use it to securely access your Windows login machine with PingID.
Sign on to your Windows machine.
The PingID registration window displays.