Send event logs to customer support.
Sending event logs to customer support helps them troubleshoot issues.
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In the PingID mobile app, tap the
Menu icon (
), and then tap About.
The About screen opens, showing the Privacy Policy and Send Logs links.
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Tap the Send Logs link.
A confirmation message appears, telling you that the logs have been successfully sent to customer support. The Support ID appears below the Send Logs link.
