Authentication varies depending on your organization's configuration. There are two main flows:

  • Passwordless authentication: Authenticate with PingID only, without entering a password.

Note: Windows login passwordless authentication is currently supported when using PingID mobile app, that has already been paired with your account.
  • Second factor authentication: Enter your username and password and then authenticate using PingID.

You can benefit from secure authentication with PingID whether you are signing on to Windows locally, or remotely with Remote Desktop Protocol (RDP).

You can authenticate using:

  • PingID mobile app: Authenticate using the PingID app on your Android or iOS mobile device with swipe, biometrics authentication, Apple Watch, or a one-time passcode (OTP). PingID mobile app can also be used to authenticate manually when offline.
  • Security key: Connect your security key to your machine and then tap to authenticate. You can also use your security key to authenticate manually when offline.
  • YubiKey: Connect your YubiKey to your machine and then tap to generate a one-time passcode.
  • SMS or voice: You receive a one-time passcode (OTP) by SMS or by voice call.
  • Email: You receive an OTP by email.
  • Hardware token: You are asked for an OTP, which you copy from your hardware token.

To benefit from secure, multi-factor authentication using PingID, first you must pair or connect your device with your account.