Access Management 7.3.1

Retrieve recording information

Information recorded by AM is stored at the path debugFileLocation/record/issueID/referenceID. For example, if the debug file location is /home/openam/debug, the issue ID 103572, and the reference ID policyEvalFails, the path containing recorded information is /home/openam/debug/record/103572/policyEvalFails.

When there are multiple recording events with the same issueID and referenceID, AM appends a timestamp to the referenceID of the earliest paths. For example, multiple recording events for issue ID 103572 and reference ID policyEvalFails might be stored at the following paths:

  • Most recent recording: debugFileLocation/record/103572/policyEvalFails

  • Next most recent recording: debugFileLocation/record/103572/policyEvalFails_2015-10-24-11-48-51-902-PDT

  • Earliest recording: debugFileLocation/record/103572/policyEvalFails_2015-08-10-15-15-10-140-PDT

AM compresses the output from recording events when you set the zipEnable property to true. The output file can be found at the path debugFileLocation/record/issueID/referenceID_timestamp.zip. For example, compressed output for a recording event for issue ID 103572 and reference ID policyEvalFails might be stored at the following path: debugFileLocation/record/103572/policyEvalFails_2015-08-12-12-19-02-683-PDT.zip.

Use the referenceID property value to segregate output when reproducing the same problem multiple times. For example, while troubleshooting case 103572, you notice that you only have a problem when evaluating policy for members of the Finance realm. You could trigger two recording events as follows:

Segregate recording output using the referenceID
AM behavior referenceIDValue Recording output path

Policy evaluation behaves as expected for members of the Engineering realm.

policyEvalSucceeds

debugFileLocation/record/103572/policyEvalSucceeds

Policy evaluation unexpectedly fails for members of the Finance realm.

policyEvalFails

debugFileLocation/record/103572/policyEvalFails