You can bypass the need for a user to authenticate using their secondary authentication method.
Bypassing a user's service can be necessary, for example, if a user of the PingID service doesn't have access to the mobile device that is paired with PingID. Generally, you will bypass a user's secondary authentication for a selected duration. At the end of a limited duration, secondary authentication for the user resumes automatically.
Global Administrators can set the bypass for an unlimited duration if you want to bypass the user's service permanently. All other administrators are limited to a maximum bypass period of 3 days.