PingOne for Enterprise will automatically populate required SAML attributes.

For Zendesk, the required attribute is SAML_SUBJECT.

  1. To add an additional optional attribute, click Add new attribute.
  2. In the Application Attribute field, enter the attribute name as it appears in the application.
  3. In the Identity Bridge Attribute or Literal Value field, choose one of the following:
    • To map to the application attribute: Enter or select a directory attribute.
    • To assign to the application attribute: Select As Literal, then enter a literal value.
  4. To create advanced attribute mappings, click Advanced.

    For more information, see Create advanced attribute mappings.

Click Continue to Next Step.