1. In the PingID admin portal, go to Setup > PingID > DEVICE & PAIRING.

    A screen capture of the Device Requirements section showing the Select a Condition menu.
  2. In the DEVICE REQUIREMENTS section, click Add. From the Select a Condition menu, select Disallowed Devices.
  3. Select one or more brands.
    The models for the selected brands are displayed.
  4. From the list of models, select one or more models to disallow.
    Note: If you want to disallow all models for the selected brands, including models that do not appear in the list, select the All models option.
  5. Click Save.