Edit the relevant web policy authentication and ensure that the either the Windows Login or Windows Remote Desktop check box is selected. See Editing a web authentication policy.

You can apply an authentication policy to the PingID integration for Windows login 2.1+.

  1. Go to Setup > PingID > Configuration.

    To manage both Windows Login and Windows Remote Desktop authentication policies, see Editing a web authentication policy and Deleting a web authentication policy.

  2. In the Policy section, for both the Enforce Policy option and the Enforce Policy For Windows Login option, click Enable.

    A screen capture of the Policy section with the option to Enable the Enforce Policy and Enforce Policy For Windows Login.