You can enable or disable automatic updates manually, or create a script. The process varies between Mac, Windows desktop app 1.5 and later, and Windows desktop app 1.4 and earlier.

  • If the autoupdatemode parameter has any value other than disable, or has not been defined, then autoupdatemode assumes the value of enable on that PC or Mac.
  • The desktop app references the autoupdatemode parameter at startup. If the autoupdatemode value is changed, the change is only reflected the next time the desktop app is started.
  • The autoupdatemode parameter is configured at machine level. If there are multiple instances of the desktop app installed on a machine, the setting of the autoupdatemode is applied to all instances.
Note:

For sample scripts for each PingID desktop app version, see the Ping Identity GitHub. All scripts require administrator privileges to run them.

  1. To enable or disable automatic updates:
    • Mac:
      1. Create a new preferences file: /Library/Preferences/com.pingidentity.pingid.plist.
      2. In the /Library/Preferences/com.pingidentity.pingid.plist preferences file, create a key and name it autoupdatemode, with the value enable or disable.
      3. Convert the/Library/Preferences/com.pingidentity.pingid.plist file to binary.
        plutil -convert binary1 /Library/Preferences/com.pingidentity.pingid.plist
      4. From the preferences file, load the autoupdatemode parameter (enable or disable) as its active setting.
        defaults import  /Library/Preferences/com.pingidentity.pingid.plist/Library/Preferences
com.pingidentity.pingidplist
    • Windows with desktop app 1.5 and later:
      1. Open the props.fileprefs file.
        • 32-bit: \Program Files (x86)\Ping Identity\PingID\app\props.fileprefs
        • 64 bit: C:\Program Files\Ping Identity\PingID\app\props.fileprefs
      2. Add the following code to the props.fileprefs file.
        • To enable automatic updates: 
          com.pingidentity.pingid.pctoken.PRODUCTION.autoupdatemode=enable
        • To disable automatic updates:
          com.pingidentity.pingid.pctoken.PRODUCTION.autoupdatemode=disable
      3. Save and then close the file.
    • Windows with desktop app 1.4 and earlier:
      1. In the Windows registry, create the autoupdatemode parameter as a String Value.
        • 32-bit: 
          HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Prefs\com\pingidentity\pingid
\pctoken\/P/R/O/D/U/C/T/I/O/N\autoupdatemode
        • 64-bit:
          HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\JavaSoft\Prefs\com\
\pingidentity\pingid\pctoken\/P/R/O/D/U/C/T/I/O/N\autoupdatemode

        A screen capture of the Registry Editor