You can require your users to use new features or disallow older versions of the mobile app.


The list of supported mobile apps is dynamic and can change as new versions are introduced into the market. Discontinued support of older versions might also impact the minimum supported version.

  1. In the PingID admin portal, go to Setup > PingID > DEVICE & PAIRING.
    A screen capture of the Device Requirements section.
  2. In the DEVICE REQUIREMENTS section, click Add. From the Select a Condition menu, select Minimum PingID Version.
  3. From the iOS and Android lists, select the minimum permitted PingID mobile app version.
    A screen capture of the Device Requirements section with a minimum PingID version rule configured.
  4. Click Save.