If SMS is selected as an alternate authentication method, enable localization and customization of the SMS message a user receives.
Language localization applies to both registration and authentication. The language is defined by the language settings of the web browser on the device from which the user initiated the authentication or registration request. For a list of supported languages, see PingOne for Enterprise language support.
Attention:
- If the user's browser is set to a language that is not supported, the default language of English is used.
- All account types support localization. Customization is supported for full accounts only.
- SMS messages longer than 67 characters might incur additional charges. The SMS service provider might split longer messages into several shorter messages, each billed on its own.
When localizing or customizing the SMS messages:
- You can enable localization only using predefined messages for all supported languages. For more information, see Enabling language localization for SMS authentication.
- You can use the basic online SMS message editor. For more information, see Managing online customization of the SMS authentication message.
- You can use offline editing for multiple-language SMS messages with language inclusion and exclusion. For more information, see Managing offline customization of the SMS authentication message.