The report extracts a single record per device per user in the organization. A user without any devices is listed in a single row, where the device columns are empty. All date and time values are reported according to the UTC time zone.


For performance purposes, the report is cached for up to 2 hours. Rerunning the report within 2 hours will not produce updated results.

The PingID User Detailed Status Report cannot be customized in PingOne like other predefined reports.

  1. From the Dashboard, click the Reporting tab.
    You will see the PingID User Detailed Status Report in the predefined reports list.
  2. Click Export and when prompted, save the file to the relevant location.

    The export process may take several minutes.