Proxy Auto Configuration (PAC) enables you to manage networks that have multiple proxies, so that you can configure different proxy servers for different URLs, and replace proxies dynamically by editing and updating the PAC file.
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On the relevant user's machine, configure the PAC URL:
- Windows:
- Open the Internet Explorer configuration window and click the Network tab.
- In the Use Automatic Configuration Script field, enter the URL of the PAC file you want to use. Click OK.
- Mac:
- Go to System Preferences > Network, click Advanced, and then go to the Proxies tab.
- Select the Automatic Proxy Configuration check box.
- In the Proxy Configuration File URL field, enter the URL of the PAC file that you want to use. Click OK.
- Windows:
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On the relevant user's machine, configure the PingID desktop app to work with PAC
according to your operating system.
- Windows 32-bit: From the command line, enter
"C:\Program Files\Ping Identity\PingID\ProxyHelperSetup.exe" -pac. - Windows 64-bit: From the command line, enter
"C:\Program Files(x86)\Ping Identity\PingID\ProxyHelperSetup.exe" -pac. - Mac: In a terminal window, enter
sudo /Applications/PingID.app/Contents/MacOS/ProxyHelperSetup -pac, and then enter the admin password when prompted.
- Windows 32-bit: From the command line, enter
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Test the communication with the proxy server.
- Pair the PingID desktop app.
- Open the PingID log file.
If the PingID desktop app can communicate with PingID cloud server, theProxy configuration is PACentry appears during application startup. If there is no communication, indicated by anunknown errormessage when pairing the PingID desktop app, either the proxy is not working correctly, or there is a configuration problem.