Configuring the PingID desktop app - PingID

PingID Administration Guide
bundle
pingid
ft:publication_title
PingID Administration Guide
Product_Version_ce
PingID
category
ContentType
Product
Productdocumentation
pingid
ContentType_ce
Product documentation

Enable and configure the PingID desktop app so that your users can install and authenticate.

You can optionally:

  1. In the PingID admin portal, go to Setup > PingID > Configuration.
  2. Go to the Authentication > Alternate Authentication Methods section.

    A screen capture of the Alternate Authentication Methods section.
  3. In the Desktop row, select the Enable check box. The Pairing check box is selected automatically.
    The ability to pair and authenticate with PingID desktop is enabled for all users in that organization, and the Desktop Security PIN field is displayed.

    Image showing the Desktop configuration options. Options include option to disable or enforce a Desktop security PIN of either 4 digits, or 6 digits, and the option to enable or disable the use of a proxy for PingID desktop app.

  4. Optional: To require users to enter a PIN code when accessing the desktop app, from the Desktop Security PIN section, select one of the following options:
    • 4-Digit: Require the user to enter a 4-Digit code in order to access the desktop app.
    • 6-Digit: Require the user to enter a 6-Digit code in order to access the desktop app.
    • Disable: The user is not prompted to enter a PIN code when launching the desktop app. This is the default setting.
    Note:

    For more information, see Configuring the PingID desktop app PIN.

  5. Optional: Configure the PingID proxy for the desktop app. For more information, see Configuring PingID Proxy for the PingID desktop app.
  6. Click Save.