PingID Administration Guide

September 2022

New features and improvements in PingID implemented in September 2022.

September 29

Added a second voice provider to improve reliability

Improved PingID

As part of the ongoing effort to improve the reliability of voice-based authentication, a second voice provider has been added for PingID.

September 15

New version of PingID Mobile app 1.29

New PingID mobile app

For iOS changes see Mobile app 1.29 (September 15, 2022) iOS.

For Android changes see Mobile app 1.29 (September 15, 2022) Android.

September 13

SMS service resiliency for Canada

Improved PingID

As part of the ongoing effort to improve the reliability of SMS-based authentication, a Canadian short code number is now being used for all SMS messages sent within Canada.