PingID Administration Guide

PingID SDK (December 11, 2019)

Enhancements

Configure OTP authentication timeout

PingID SDK has been extended with the option to configure the maximum duration of the lifetime of SMS, Voice and Email passcode values for authentication requests, to enhance user experience according to your needs. The OTP lifetime duration can be configured globally with one duration value for SMS, Voice and Email methods per application, or can be configured individually with different values for each of the SMS, Voice and Email authentication methods.

The OTP lifetime may be configured from a minimum of one minute up to a maximum of 30 minutes. If not configured, the OTP lifetime defaults to the maximum 30 minutes. See Updating a PingID SDK app’s configuration NOTE: All retries for a particular OTP must occur during the configured OTP lifetime. For existing applications where admins have not configured the OTP lifetime duration, all retries for a particular OTP must occur in the default 30 minutes.