PingID Administration Guide

Mobile app 1.10.0 (December 30, 2019) iOS

Enhancements

This version of PingID mobile app includes the following enhancements:

Face ID background icon support

The Face ID background icon is now presented on all supported devices.

Depending on organization policy, some devices that support Face ID might be required to approve face scans upon authentication for consent and improved security.

User enrollment via email

User experience has improved for users enrolling through email links, with a redirection to the PingID app instead of Safari.

Performance and reliability

Improvements to performance and reliability

Known issues

Issue preventing the biometric dialog from displaying on authentication screen

It’s recommended to upgrade to the latest iOS version to avoid a known issue in iOS 13.0 through 13.1.1 that prevents the biometric dialog from displaying in the authentication screen.