PingID Administration Guide

Upgrading PingID MFA adapter for AD FS

Upgrade the PingID multi-factor authentication (MFA) Adapter for Microsoft Active Directory Federation Services (AD FS).

To upgrade PingID MFA Adapter, you must already have a working version of PingID MFA Adapter for AD FS installed on your machine. Learn more in Installing PingID MFA Adapter for AD FS.

This operation involves restarting the AD FS service. Once the upgrade is complete, select the PingID MFA Adapter as an MFA method in AD FS.

If you have another MFA provider installed on your AD FS instance, but it’s not configured correctly, you might not be able to upgrade PingID MFA Adapter for AD FS. You might receive an error when running the PingID MFA installer. To avoid potential software conflicts that could prevent proper installation, we recommend that you disable any existing MFA authentication methods that are not used before you install PingID Adapter for AD FS.

Steps

  1. On the PingID Downloads page, go to Integrations, and download and extract the file for AD FS.

  2. To launch the setup wizard, run PingIdAdfsAdapter<version>.exe.

  3. When the wizard launches, click Next.

  4. Review the Software License Agreement, click I accept the agreement, and then click Next.

  5. Click Install.

    Result:

    After the installation finishes, the path to the installation log is displayed. The installation log provides additional information about the installation.

  6. Click Next, and then click Finish.

Next steps

After the adapter is upgraded, enable PingID as an MFA provider. Learn more in Enabling PingID as an MFA provider in AD FS.