PingID Administration Guide

Customizing the PingID mobile app swipe screen

Customize the PingID mobile app swipe screen to fit the organization’s logo, colors, and overall branding.

Add your organization’s logo and change the background appearance by adding a background image or changing the color to fit the look and feel of your brand.

In PingID mobile app 2.0 and later, swipe screen settings aren’t applied because the swipe screen feature is discontinued.

Steps

  1. Go to Setup > PingID Configuration > Branding > Swipe Screen. A screen capture of the PingID Home branding and settings configuration workflow.

  2. Customize one or more of the following elements:

    Option Description

    Logo

    Select the icon you want to apply to the swipe screen and enrollment page.

    • No Logo: (default): do not apply a logo.

    • Corporate Logo: Select to use the corporate logo configured in your PingOne dock settings.

      If you haven’t assigned a logo in the dock settings, this option is unavailable. Learn more In the PingOne Administration Guide in Customize the Dock Settings.

    • Upload Logo: To add a logo, click Upload Logo, go to the icon file you want to use, and then click Open. The logo can be a JPEG, JPG, GIF, or PNG file with a maximum size of 5 MB.

      The logo configuration applies to both the swipe screen and the enrollment screens.

    Background Color

    Customize the background color of the swipe screen.

    Click the Background Color picker and select the background color or enter the relevant hex number.

    This option is only available if a background image isn’t selected. Click Reset to restore the default setting.

    Background Image

    Set a background image for the swipe screen.

    • Click Remove to remove any existing image.

    • Click Select File and go to the icon file you want to use. Click Open.

      The logo can be a JPEG, JPG, GIF, or PNG file with a maximum size of 5 MB.

    A screen capture of logo settings configuration with No Logo selected and a Background Color entered displayed in the preview window.

    A screen capture of the logo and background settings configuration with Upload Logo selected, a Background Color entered, and a Background Image uploaded displayed in the preview window.

  3. To send a preview of the swipe screen to any user with PingID mobile app configured as their primary device:

    1. Click Preview Full Size to view your proposed changes.

    2. Click Send Authentication Preview.

      Result:

      The Send Authentication Preview modal shows.

    3. Enter the username, usually the administrator, of the user whose mobile phone is used to display the live preview of the proposed branding configuration.

    4. Click Send.

      Result:

      The administrator can view the proposed changes on their mobile device.

      Click Save.

Clicking Discard Changes in the PingID Home, Swipe Screen, or Enrollment windows discards any changes made in all of the windows since the last save.