PingID Administration Guide

PingID SDK (October 19, 2020)

Enhancements

PingID SDK has been extended with the following features:

PingID SDK support for custom Syniverse account

PingID SDK has been extended to allow customers to use a custom Syniverse account instead of Ping Identity’s account or customer’s custom Twilio account, providing the following benefits:

  • Avoid manual back-to-back billing (Ping-Customer)

  • Cost leverage for customers with massive SMS and Voice usage

  • Fallback to Ping Identity’s Twilio account, or customers own custom Twilio account

A new PingID SDK Syniverse configuration section was added in the Administration Guide.

See Configuring a Syniverse account for PingID SDK.

PingID SDK support for custom Twilio account

PingID SDK’s existing support for custom Twilio accounts has been extended to allow customers to use a custom Syniverse account instead of Ping Identity’s account as fallback, in cases of Twilio delivery failure.

See Configuring a Twilio account for PingID SDK.

PingID SDK Admin Activity Report

The PingID SDK Admin Activity Report has been extended, so that SMS and Voice event messages include information about the organization’s SMS and Voice provider.

Deprecated features

The following PingID SDK API parameters are now deprecated.

If encountered, these parameters are ignored (as support for backward compatibility):